PRIVACY
POLICY.

1. Introduction

This Privacy Policy is published by MIY COLLECTIONS LLC, a limited liability company with its shop at 7220 Otley Dr, West Chester, OH 45069, United States. The website at www.miycollect.shop is developed and maintained under the developer name MIY COLLECT. This Policy explains what personal information we collect across our four rails — her side, his side, little & family, and the finishing rail — and how we use, protect and share it.

By using this website or shopping with MIY, you acknowledge the practices described here.

2. Information We Collect

2.1 Information you provide

• Contact details — name, email, phone and organization, submitted through the fitting request form, email, phone or at the counter.
• Fitting & order details — sizes, rails, occasions, school uniform requirements, event dates and garment notes you share so we can pull the right stock.
• Order & return records — purchases, receipts, exchanges and return requests tied to your transactions.

2.2 Information collected automatically

• Usage data — pages viewed, time on site, referring URLs, and general device information such as browser type and operating system.
• Technical logs — IP addresses and access timestamps maintained by our hosting provider for security, abuse prevention and diagnostics.

3. Children's & Family Information

Little & family rail orders may involve children's sizing and school details provided by a parent or guardian. We use that information only to fulfill the order or fitting request, and we do not knowingly collect personal information directly from children under 13 through this website.

4. How We Use Information

• To respond to fitting requests, pull stock and arrange counter visits;
• To process orders, receipts, exchanges and returns;
• To hold requested items and notify you about stock and orders;
• To maintain site security and prevent fraud and abuse;
• To meet tax, accounting and legal record-keeping obligations.

We do not sell personal information and do not build advertising profiles from shopping data.

5. Sharing & Disclosure

• Service providers — hosting, email and payment processors under contractual confidentiality;
• Delivery & fulfillment — where an order requires shipping or third-party fulfillment;
• Legal — courts, regulators or law enforcement where required by law;
• Business transfers — in a merger, acquisition or reorganization, subject to this Policy's protections.

6. Cookies & Similar Technologies

This website uses no advertising trackers. Hosting infrastructure may set strictly necessary technical cookies or log equivalent identifiers for security and load balancing. Most browsers allow you to refuse cookies; the site's core content will remain accessible.

7. Data Retention

Fitting requests and correspondence are kept while your inquiry or order is active. Transaction records are retained for the period required by tax and accounting obligations, then securely deleted or anonymized.

8. Security

We apply administrative and technical safeguards appropriate to a retail shop: encrypted transmission on the hosted site, limited access to order and contact records, and no storage of payment card data on this website. No method of transmission or storage is fully secure; we investigate and, where required, report incidents.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your personal information. To exercise any right, contact the counter at sarah.lin@miycollect.shop. Transaction records may be subject to mandatory tax retention that overrides deletion requests.

10. Third-Party Links

This site may link to brands, schools or partner sites. Their privacy practices are governed by their own policies, not this one.

11. International Visitors

MIY operates from the United States. Information submitted to us is processed in the United States under U.S. law, which may differ from the laws of your jurisdiction.

12. Changes to This Policy

We may update this Policy as our shop or the law changes. The current version is always posted at www.miycollect.shop/privacy-policy; material changes will be flagged on this page.

13. Contact the Counter

MIY COLLECTIONS LLC
7220 Otley Dr, West Chester, OH 45069, United States
Email: sarah.lin@miycollect.shop
Phone: +1 (283) 232-1370